Mercedes Extended Warranty Overview
Mercedes-Benz has high average repair costs, making an extended warranty a smart purchase.
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Motor1 Reviews Team Take:
- The Mercedes extended warranty has coverage terms of up to 3 years/100,000 miles and has similar coverage to the factory bumper-to-bumper contract.
- At $908, the average annual repair costs for a Mercedes are higher than the industry average, which sits at $652.
- Parts such as the engine, transmission, and electrical systems are covered under the extended warranty.
Mercedes vehicles start around $35,000 and many models hit the $100,000 mark. It makes sense to protect such a serious investment with a Mercedes-Benz extended warranty – you want to know that your purchase will last long enough to provide its worth. But, what exactly does a Mercedes extended warranty cover, and are such warranties worth the cost?
After extensively researching the top extended car warranty providers, we can help you decide if a protection plan from Mercedes or an independent competitor is the best choice.
Mercedes Extended Warranty Coverage
The Mercedes-Benz Extended Limited Warranty is designed to protect your vehicle long-term, and you must purchase it from an authorized dealership before your 4-year/50,000-mile Mercedes factory warranty expires.
Mercedes Extended Warranty Plans
Coverage can last from one to three years and 75,000 or 100,000 miles after the factory warranty ends.
| Mercedes Extended Warranty Time Options | Mileage Options |
|---|---|
| One Year | 75,000 miles/100,000 miles |
| Two Years | 75,000 miles/100,000 miles |
| Three Years | 75,000 miles/100,000 miles |
Mercedes extended warranty coverage lengthens bumper-to-bumper and powertrain protection by one, two, or three years of coverage. The mileage term limits are either 75,000 or 100,000 miles. That means the longest your car can be protected with an extended warranty from an authorized Mercedes-Benz dealer is 3 years/100,000 miles after your factory warranty expires.
In addition to covering defects in materials, Mercedes-Benz offers extended warranty plans that include trip interruption coverage, loaner cars, and AMG Private Lounge access. Also included is roadside assistance that can help with a flat tire, battery jump-start, and fuel delivery.
Mercedes-Benz Extended Limited Warranty Details
The Mercedes-Benz Extended Limited Warranty covers the following parts:
- Engine
- Transmission
- Supercharger
- Turbocharger
- Passenger Car 4Matic® components
- SUV four-wheel drive system
- Rear axle
- Cooling system
- Fuel injection system
- Electrical systems
- Steering system
- Suspension traction and stability systems
- Climate control
- Power seat drive cables
- Central locking system
- COMAND®/MCS system
- Navigation system
- Radio receiver
- Radio
- CD player
- Speakers
- Antenna motor and mast
With Mercedes extended limited warranty coverage, you can take your vehicle to any of the 350+ authorized Mercedes-Benz dealerships in the United States and Puerto Rico to complete the required repair work with no prior approval required.
Our team launched a survey in December 2023 to better understand vehicle owners’ experiences with automaker extended warranties. One driver with a Mercedes ML350 with between 50,000 and 100,000 miles reported being very satisfied with her plan. “The [claims] process was very easy,” she said. “The dealership was able to walk me through the process.”
All Mercedes extended warranty plans come with a standard $0 deductible, which means you won’t have to pay anything out of pocket when you have repairs made at an authorized Mercedes-Benz dealership. You can also do a free cancellation for the extended warranty as long as it’s done before the factory warranty expires.
Mercedes Warranty Exclusions
Although a Mercedes extended warranty provides very comprehensive coverage for material or workmanship issues, the coverage does have several exclusions. For starters, the vehicle’s battery, tires, wear-and-tear parts, and outside-influenced damages are not covered.
The plan also states that it will not cover any failures with materials or workmanship caused by improper maintenance or the installation of non-Mercedes parts. Finally, the Mercedes extended warranty will not cover any vehicles used for commercial or business purposes, such as ridesharing.
Mercedes CPO Extended Warranty
If you purchase a certified pre-owned (CPO) vehicle, you can also get a CPO extended warranty for one or two years and unlimited mileage. This is in addition to the CPO factory warranty of 12 months/100,000 miles Mercedes provides. The extended certified pre-owned limited warranty covers the:
- Powertrain
- Suspension
- Brakes
- Electrical
- Steering
- Climate control
- Audio
Just like with the New Vehicle Limited Warranty, you take your certified pre-owned vehicle to any authorized Mercedes-Benz dealership when you experience a parts failure.
Mercedes-Benz Maintenance Requirements
With both the New Vehicle Limited Mercedes Warranty and the Mercedes-Benz Certified Pre-Owned warranty, Mercedes will make any covered repairs, replace parts, and correct any defects in material or workmanship.
However, the factory warranty does not cover items such as wheel alignment, tire balance, brake pads or discs, vehicle glass, wiper blades, or key fob batteries. For these and other wear-and-tear needs, Mercedes offers Prepaid Maintenance Coverage plans, wheel tire protection, and other plans for various external and internal components.
Mercedes-Benz Extended Warranty Cost
Your specific Mercedes-Benz extended warranty cost will depend on your particular model and the plan terms you select. Online customer reports indicate upwards of $4,000 for two or more years of vehicle warranty coverage. However, when we polled Mercedes drivers in our proprietary survey, many reported paying between $1,000 and $3,000 for varying levels of coverage. If you drive an AMG that needs specialized, genuine Mercedes-Benz parts and service, you can expect the extended warranty prices to be on the upper side of price ranges.
Different dealerships can also price the warranty differently. So it pays to shop around from a few dealers and bring the best offer to your local dealership to see if it’ll match it.
You can save money by buying an extended warranty earlier in the car’s life. You have up until 4 years/50,000 miles to get the Mercedes extended coverage. It may cost a bit less to buy one during the first year than the third year. The extended warranty doesn’t kick in until the factory warranty expires, so you don’t have to worry about the additional coverage overlapping.
Mercedes-Benz Vs. Third-Party Warranty Cost
In 2023, our team mystery shopped for quotes from over 40 independent warranty providers. We found that third-party extended warranty costs range from $120 to $135 per month across various makes and models. While the total amount you’ll pay for warranty coverage will vary based on several factors, our research indicates you can expect to pay around $3,000.
Are Mercedes-Benz Vehicles Reliable?
While some Mercedes vehicles are known for better reliability than others, the brand has low reliability scores from the J.D. Power 2023 U.S. Vehicle Dependability Study℠ (27th out of 31 ranked brands). RepairPal gave the provider 3.0 out of 5.0 points total.
These ratings mean Mercedes owners are more likely than drivers of other brands to encounter problems or malfunctions during the lifetime of their vehicle. The increased frequency of needed repairs and services also makes a strong case for buying extended warranty coverage, either directly from the manufacturer or from a flexible third-party provider.
Below, we cover some typical cost ranges for common Mercedes repair needs. Consider these costs when weighing the benefits of an extended warranty for your vehicle.
Mercedes-Benz Factory Warranty
All new Mercedes-Benz vehicles are covered by the New Vehicle Limited Mercedes Warranty. The manufacturer’s warranty covers defects in material or workmanship for four years or 50,000 miles. If you experience any problems during this time, simply take your vehicle to an authorized Mercedes-Benz dealership and the new vehicle warranty will cover many repairs and services.
Our team asked 1,000 drivers about their manufacturer warranty experiences in 2023. Of those who responded, only a small percentage drove vehicles from automakers like Mercedes-Benz. However, over 50 percent of those respondents relied on bumper-to-bumper warranty coverage after purchasing their vehicles. Additionally, 47 percent indicated they would purchase extended coverage either from the manufacturer or a third-party provider.
How Much Do Mercedes Repairs Cost?
With Mercedes being a German luxury brand, repairs are more expensive on average. A warranty can pay for itself with a single major breakdown on a Mercedes, which isn’t the case with many other brands.
Mercedes-Benz Repairs
As we mentioned above, RepairPal’s reliability rating for Mercedes-Benz is 3.0 out of 5.0, which puts it in a mid-level range against other vehicles. The average annual repair cost for a Mercedes-Benz runs $908. Most vehicles require one repair per year, with 13 percent of those repairs being severe services or part replacements.
Here are some of the most common repair costs for Mercedes vehicles:
| Model | Repair | Average Cost |
|---|---|---|
| Mercedes B250e | Ignition switch replacement | $850 to 893 |
| Mercedes E350 | Air conditioning compressor replacement | $1,225 to $1,426 |
| Mercedes C32 AMG | Fuel pump replacement | $1,933 to $1,993 |
| Mercedes S550 | Head gasket replacement | $2,443 to $2,993 |
| Mercedes Sprinter 2500 | Catalytic converter replacement | $3,836 to $3,887 |
Keep in mind that by purchasing a Mercedes extended warranty, the warranty provider would end up covering most breakdowns. Since most of these repairs include problems in materials or workmanship, they would likely be covered under a Mercedes extended warranty.
Another common complaint from Mercedes-Benz vehicle owners is the frequency of malfunctions of the electrical systems. Most of the cars come with extensive, advanced technology packages, and as many as 35 percent of owners shared that they have experienced issues with the electronics. So when considering a Mercedes extended warranty, look into one that includes coverage for high-tech parts.
Finally, if you purchase a diesel-engine Mercedes-Benz vehicle, keep in mind that a higher percentage of consumers report problems related to the diesel models than similar gasoline models.
Best Extended Warranty For Mercedes-Benz
While purchasing a Mercedes extended warranty service contract directly from an authorized Mercedes-Benz dealership comes with many positives, the dealer’s plan options may not be the best fit for everyone. If you want the freedom to choose your own service center, extend your coverage beyond 7 years/100,000 miles, or use your vehicle for any business purposes, then you may want to consider a third-party extended warranty option.
In addition, because Mercedes requires that you purchase an extended warranty before your factory warranty expires, you have a limited window to opt-in for coverage. Luckily, the providers below and many other third-party warranty companies allow customers to purchase a plan at any time.
Endurance
After taking a closer look at Endurance, we found it to be the best overall third-party extended warranty provider based on its company reputation, customer service, and plan options. Endurance has offered extended auto warranties for over 10 years. As a direct warranty provider, it offers plans directly to vehicle owners rather than brokering plans from warranty administrators.
Endurance also offers a 30-day money-back guarantee, which can give customers added peace of mind after they purchase a plan. Endurance has six levels of coverage and term limits that extend to 200,000+ miles. Additionally, when customers sign up for an Endurance contract, they receive a free year of Endurance Elite Benefits, which include key fob replacement, tire replacement/repair in addition to 24/7 roadside assistance.
Read more: Endurance Warranty reviews
Carchex
We found Carchex to be a great third-party extended warranty provider for used vehicles, because it will take cars with up to 250,000 miles on them.
For over 20 years, Carchex has provided its customers with great extended auto warranty coverage. The company maintains an A+ rating and accreditation with the Better Business Bureau (BBB). It holds outstanding reviews and ratings from Trustpilot, TopCustomerReviews.com, Consumer Affairs, and ShopperApproved.com. We also like Carchex’s no-pressure sales approach and the option to contact the company via telephone, online chat, or email.
Carchex offers a total of five customizable coverage levels designed to protect every vehicle. Each plan comes with additional benefits like 24/7 roadside assistance, towing coverage, rental car reimbursement, gas delivery, and trip interruption service.
Read more: Carchex warranty reviews
CarShield
When we researched the top extended warranty providers, we found CarShield to be a great choice for electric vehicle owners because of its unique vehicle service contract specifically for electric vehicles, which isn’t a common type of warranty in the industry.
It’s also a very popular provider. Since 2005, CarShield has provided coverage to millions of vehicles. What’s more, it has over 40,000 ratings on Trustpilot, which is significantly more than most other third-party warranty companies.
CarShield offers a total of seven warranty coverage plans, three of which are specialty plans. Most CarShield plans include the added benefits of 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage.
Read more: CarShield warranty reviews
Mercedes Extended Warranty Vs. Third-Party
Here’s a quick comparison of the Mercedes Extended Warranty to the third-party extended warranty providers discussed above.
| Mercedes Extended Warranty | Endurance | Carchex | CarShield | |
|---|---|---|---|---|
| Start Date | Upon expiration of factory warranty | Anytime | Anytime | Anytime |
| Max Length of Coverage | 7 years/ 100,000 miles | 8 years/ 200,000+ miles | 10 years/ 250,000 miles | 300,000 miles |
| # of Plan Options | 1 | 6 | 5 | 7 |
| Transferable | ✓ | ✓ | ✓ | ✓ |
| Deductible | $0 | $0+ | $0+ | $0+ |
| Trip Interruption | ✓ | ✓ | ✓ | ✓ |
| Roadside Assistance | ✓ | ✓ | ✓ | ✓ |
| Repair Network | Mercedes dealers only | Repair shops certified by the National Institute for Automotive Service Excellence (ASE®) | > 30,000 facilities nationwide | ASE-Certified repair facilities |
| Cancellation Policy | Refund if before expiration of factory warranty | Refund if within 30 days | Refund if within 30 days | Refund if within 30 days |
| Availability | From local dealer | Free, instant quote | Free, instant quote | Free, instant quote |
To find the best extended car warranty company for you, we suggest getting quotes from multiple providers. Get a free quote and compare down payment costs, what coverage is offered, and how many months you can pay. This will help you find the best warranty for your needs.
Mercedes Extended Warranties: Bottom Line
In this article, we researched the Mercedes-Benz extended warranty and factory warranty. Having a Mercedes can be expensive to maintain and repair, which is why a warranty can be useful. Although Mercedes offers different levels of coverage for its warranty plans, our team has found that third-party warranty providers can also be a great choice depending on what you’re looking for.
Mercedes-Benz Extended Warranty: FAQ
Below are frequently asked questions about the Mercedes-Benz extended warranty:
Is a Mercedes extended warranty worth it?
An extended warranty for any Mercedes vehicle can help offset the frequency and cost of needed repairs. As a luxury import brand, Mercedes has significantly high repair costs in the U.S. Its vehicles also have a high number of reported issues as the years go by, meaning the need for an extended warranty could be worth it for those who don’t wish to pay for those hefty repairs out of pocket.
Can I buy a Mercedes-Benz extended warranty after purchasing?
You are able to buy a warranty from the automaker after purchase, but it must be before the Mercedes factory warranty expires. However, you can still get an extended warranty for your Mercedes-Benz from an independent warranty company like Endurance, CarShield, and Carchex at any point in time (within that company’s term limits).
What does the Mercedes-Benz extended warranty cover?
The extended warranty from Mercedes extends the comprehensive coverage from the factory warranty for between one to three years. This covers repairs on anything from the powertrain to the stereo systems if you experience a mechanical breakdown. However, items like brakes or any other wear-and-tear items are not covered.
What is the pricing of the Mercedes-Benz extended warranty?
We found the total price for the Mercedes extended warranty to be around $4,000. However, the cost of a plan will depend on the dealership you go to and the model of your vehicle.
Methodology
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
- Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
- Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
- Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
- Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.
*Data accurate at time of publication.
